Privacy Policy
This Privacy Policy explains how TOO FOODTECH SYSTEMS (“we”, “us”, “our”), operator of https://foodtech-systems.com (“Site”), processes personal data of visitors and prospects.
1. Controller
TOO FOODTECH SYSTEMS, Republic of Kazakhstan, Astana, Yessil district, Mangilik El avenue 55/23, block C4.4, office 338. Contact: hello@foodtech-systems.com.
2. What we collect
- Contact details you submit via the demo request form: name, company, email, phone, locale, and any free-text message.
- Technical data: IP address, user agent, referrer, language, and approximate location (for security and analytics).
- Cookies and similar technologies — see our Cookies Policy.
3. Purposes and lawful bases
- Responding to your demo / sales inquiry — performance of pre-contractual measures (GDPR Art. 6(1)(b)).
- Service security and fraud prevention — legitimate interest (GDPR Art. 6(1)(f)).
- Analytics and marketing — your consent (GDPR Art. 6(1)(a)), revocable at any time.
- Compliance with legal obligations — legal duties under applicable law.
4. Cross-jurisdictional compliance
We process personal data in compliance with:
- GDPR / UK GDPR (Spain, EU, UK)
- Federal Law No. 152-FZ "On Personal Data" (Russian Federation)
- Law of the Republic of Kazakhstan No. 94-V "On Personal Data and Their Protection"
- CCPA / CPRA (California, USA) — including the right to know, delete, correct and opt out of sale/sharing.
5. Recipients
Data is shared with vetted processors strictly to deliver the service: Resend (email), Telegram (messaging notifications), Meta WhatsApp Cloud API (messaging), Vercel (hosting), Cloudflare (DDoS / Turnstile), Sentry (error tracking), Plausible / Vercel Analytics (privacy-first analytics). Data Processing Agreements are in place where required.
6. International transfers
Where data is transferred outside the EEA / Russia / Kazakhstan, we rely on Standard Contractual Clauses, adequacy decisions, or your explicit consent.
7. Retention
Inquiry data is kept for up to 36 months from last contact for follow-up purposes, then deleted or anonymised. Aggregated analytics may be retained indefinitely.
8. Your rights
- Access, rectification, erasure, restriction, portability, objection (GDPR / 152-FZ / KZ Law).
- Withdraw consent at any time (does not affect prior processing).
- Lodge a complaint with the supervisory authority of your jurisdiction.
- CCPA: opt out of sale/sharing — we do not sell personal data.
To exercise rights, write to hello@foodtech-systems.com. We respond within 30 days.
9. Children
The Site is not directed to persons under 16. We do not knowingly collect children's data.
10. Changes
We may update this Policy. Material changes will be highlighted on this page with an updated date.